SpeeGo Fulfillment

Optimized warehouse operations for your business

SpeeGo Fulfillment operates a 10,000 ft² warehouse in Houston, Texas, providing receiving, warehousing, pick & pack, and order shipping across the United States.

10,000 ft² Floor Area

Operations hub in Houston, Texas.

Free Inbound Handling

For the first 5 packages under 21kg per inbound.

Free Storage (60 days)

Counted from the day goods arrive.

$7/order Flat Fee

Per-order flat rate including shipping.

OPERATIONS HUB

SpeeGo Warehouse · Houston, Texas

7303 Breen Dr, Suite D2, Houston, TX 77086

Hotline:
SHIPPING & DISPATCHING✦ STOCK TRANSFERS✦ GOODS-IN & RECEIVING✦ WAREHOUSING & STORAGE✦ PICK & PACK✦ SHIPPING & DISPATCHING✦ STOCK TRANSFERS✦ GOODS-IN & RECEIVING✦ WAREHOUSING & STORAGE✦ PICK & PACK✦ SHIPPING & DISPATCHING✦ STOCK TRANSFERS✦ GOODS-IN & RECEIVING✦ WAREHOUSING & STORAGE✦ PICK & PACK✦ SHIPPING & DISPATCHING✦ STOCK TRANSFERS✦ GOODS-IN & RECEIVING✦ WAREHOUSING & STORAGE✦ PICK & PACK✦
FULFILLMENT WORKFLOW

Five steps. One US-standard workflow.

01

Barcode setup

Create or assign a barcode for each product. Barcode PDF files provided on request.

02

Inbound request (IR)

Create an inbound request in the OMS: pick SKUs and quantities. The OMS confirms and returns an IR code to print and attach to each package.

03

Receiving, inspection & put-away

Every shipment is inspected before put-away. Inventory updates automatically in the OMS in real time.

04

Fulfillment & shipping

Orders are picked, packed with video records, and shipped via USPS, UPS, or FedEx.

05

Returns handling

SpeeGo handles the full returns intake and processing workflow, free of charge on every order.

US SERVICE PRICING

SpeeGo Fulfillment rate card

Rates are compiled from the Fulfill pricing sheet and the warehouse handling sheet. Open each group for details.

01 · FULFILL PRICING

Fulfillment & order handling

3 service groups
ALL-IN-ONE · UNDER 800 G/ORDER Order handling + packaging + shipping $7/order
ALL-IN-ONE · 800 G TO UNDER 2.5 KG/ORDER Order handling + packaging + shipping $10/order
OUTBOUND HANDLING8 items
ORDER HANDLING RATES · US
0–5 lb (incl. 5 lb) 0–2.5 kg · All-in-one price
By agreement
Orders over 2.5 kg are charged on the rates below. Fee uses actual or volumetric weight, whichever is greater.
5–15 lb (incl. 15 lb) >2.5–6.75 kg
$2.50 /order
15–30 lb (incl. 30 lb) 6.75–13.5 kg
$3.25 /order
30–50 lb (incl. 50 lb) 13.5–22.5 kg
$4.50 /order
50–70 lb (incl. 70 lb) 22.5–31.5 kg
$6.35 /order
70–100 lb (incl. 100 lb) 31.5–45 kg
$7.75 /order
100–150 lb (incl. 150 lb) 45–68 kg
$10 /order
Over 150 lb Over 68 kg
AT COST
Volumetric weight = L × W × H (cm) / 5,000.
PACKAGING & MATERIALS5 options
PACKAGING

Packaging & box rates

Choose the right packaging, or send your branded packaging to the SpeeGo warehouse.

Poly mailer
Free

Included on every bagged order — no extra charge.

Bubble mailer
$0.50/mailer

Cushioned protection for small, easily dented items.

Bubble wrap
$0.50/meter

Extra shock protection, charged per meter used.

Carton box
8 × 8 × 8 in
$1.00
10 × 6 × 4 in
$1.50
9 × 7 × 3 in
$1.70

Three sizes in stock. Other sizes quoted on request.

Your own packaging
No handling fee

Send your branded packaging — SpeeGo receives, stores, and uses it at no extra cost.

02 · WAREHOUSE HANDLING

Warehouse services & returns

4 service groups
UNLOADING FEES4 items
Pallet 1 m × 1.2 m × 1.2 m
$35 /pallet
Container 20GP
$450 /container
Container 40HQ
$510 /container
Container 45HQ
$590 /container
RETURN FEES3 items
0 < X ≤ 2.5 kg Receive return and restock
Free
5 < X ≤ 10 kg
$12 /package
10 < X ≤ 20 kg
$15 /package
STORAGE FEES5 time tiers
Volume conditionStorage fee $500/month if volume is under 200 orders/month.
NOTE
30–60 days
$1 /CBM/day
61–90 days
$1.45 /CBM/day
91–180 days
$1.80 /CBM/day
181–360 days
$2 /CBM/day
Over 360 days
$4 /CBM/day
WAREHOUSE SERVICES6 items
Inbound counting Count by carton under 21 kg
Free
Count & sort by product Carton under 2 SKUs
$0.08 /item
Count & sort by product Carton over 2 SKUs
$0.10 /item
Recount while selling Per inventory count schedule
See file
Basic disposal With photos proving defect; periodic process
Case by case
Special disposal handling Labeling, video, or custom handling
$30–$50 /jobAbout $25/hour
03 · USPS GROUND ADVANTAGE

Shipping rates by zone

Reference
ZONE RATE TABLE5 weight rows
lbsZONE 1ZONE 2ZONE 3ZONE 4ZONE 5ZONE 6ZONE 7ZONE 8ZONE 9
1 lbs$5.76$5.98$6.21$6.54$6.98$7.55$8.05$8.52$8.52
2 lbs$6.35$6.68$7.05$7.55$8.25$9.05$9.85$10.55$10.55
3 lbs$6.95$7.45$7.95$8.65$9.65$10.75$11.85$12.85$12.85
5 lbs$8.15$8.95$9.75$10.95$12.55$14.25$15.95$17.55$17.55
10 lbs$11.25$12.85$14.55$17.25$20.85$24.55$28.15$31.55$31.55

* Shipping rates include an 8% USPS fuel surcharge.

Rates are indicative SpeeGo pricing. Special requests and extras are confirmed before processing.

FULFILLMENT COST ESTIMATE

Outbound handling + packaging + carrier

01
Order details Enter weight, choose delivery zone and packaging.
Shipping label

Uncheck if the customer provides their own tracking or shipping label.

Packaging
INSIDE THE WAREHOUSE

Inside the Houston warehouse.

Speego Houston Warehouse
Speego Houston Storage
Speego Houston Packing
Speego Houston Cartons

SERVICE POLICY

Fulfillment policy

Each case below is assessed from the order record, valid documentation, and the reconciliation between the customer, the SpeeGo warehouse, and the carrier.

01 Goods lost in the warehouse

Eligibility: Goods were received into inventory correctly but were lost while in storage.

Compensation: If an entire lot is lost, SpeeGo reimburses 100% of the merchandise cost and shipping fees when the customer provides complete valid documentation.

02 Incorrect packing by the warehouse

Warehouse error: Staff packed the wrong SKU. SpeeGo covers the cost of reshipping to the buyer and reimburses 100% of merchandise cost, up to $20/item.

Customer data error: If the wrong SKU results from the customer printing or applying an incorrect product barcode, SpeeGo has no compensation obligation.

03 Wrong label or delivery address

Failed delivery: If the address is missing or the warehouse entered incorrect information / printed or applied the wrong label, SpeeGo covers the cost of reshipping the order.

Wrong address delivery: If the error originated in the warehouse, SpeeGo reships free of charge and reimburses 100% of merchandise cost, up to $3/item.

Customer cancels before reship: Fulfillment and shipping fees for that order are refunded.

Note: If the seller provided inaccurate information, SpeeGo has no compensation obligation.

04 Damage during packing or domestic transit

Warehouse packing error: If a packing error causes a refund, SpeeGo refunds 100% of fulfillment and shipping fees and supports reimbursement of 100% of merchandise cost, up to $20/order.

Damage in transit: If the warehouse packed as agreed, SpeeGo helps the customer reconcile with USPS, UPS, or FedEx to file a claim.

Exclusion: No compensation when the customer requested minimal packing to reduce cost and accepted the risk.

05 Marked “Delivered” but not received

Eligibility: Applies to orders that require a signature. The customer must help gather information from the buyer and support the reconciliation process.

Handling: SpeeGo reconciles with USPS, UPS, or FedEx. If the carrier confirms loss, the claim follows the carrier’s policy.

Exclusion: If status remains “Delivered” and the carrier does not confirm loss, SpeeGo has no compensation obligation.

06 Orders shipped later than the SLA

Eligibility: A fulfillment tracking number was created but the order was not shipped within 3 business days, excluding U.S. weekends and holidays.

Handling: If warehouse processing exceeds the SLA by more than 3 business days, SpeeGo refunds 100% of the fulfillment fee for that order.

Exclusion: If the warehouse handed the order to USPS, UPS, or FedEx within SLA but the delay occurred in transit, SpeeGo is not liable for compensation.

Start with what
you need.

Tell us about your products and business plans. SpeeGo will help you find the right solution.

(+84) 906 828 898 ↗

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HELPFUL INFORMATION

Frequently asked questions

Create an Inbound Request (IR) directly via SpeeGo OMS, select SKU quantities, and attach the system-generated IR shipping label to each carton before sending them to Houston.

SpeeGo supports generating standard international barcodes or adopting your existing product barcodes. We provide printable PDF templates and onsite labeling services at the warehouse.

All stock levels, fulfillment milestones, and carrier tracking statuses are synced live 24/7 inside the SpeeGo online OMS portal.

Yes. SpeeGo packing stations are equipped with high-definition video recording indexed by tracking ID for complete transparency during claims reconciliation.

SpeeGo partners directly with leading US tier-1 carriers: USPS (optimized via Ground Advantage), UPS, and FedEx.

When returns arrive at the Houston hub, our team inspects them, uploads photo reports to your OMS, and restocks eligible units into active inventory at no receiving charge.

SPEEGO CUSTOMERS

Working alongside your business

“The real-time OMS tracking and zero-hidden-costs policy make SpeeGo our most reliable supply chain partner.”

Sarah Mitchell

Operations Director, EcoLiving Home · Australia

“The on-site QC team saved us thousands of dollars before the container was sealed.”

Kevin Le

CEO, Glamour Nail Supplies · California, USA